We roast your coffee to order! Currently, we roast for online orders on Sundays, Mondays & Tuesdays:
We currently ship only within Canada and the USA.
We work with FedEx on the vast majority of our online shipments. In Canada we are pleased to be able to offer a flat $10 dollar shipping rate, and free shipping on any order over $50 (before tax). We ship with both FedEx Ground and Express where applicable, with the aim of getting you your coffee within 2 days. Tracking numbers are provided. In some cases we utilize Canada Post Express Post, this mostly applies to shipments going to P.O. boxes, or rural destinations. Bows & Arrows discounts the shipping cost; this discount is automatically applied when your shipping is calculated.
HOLIDAYS: Expect a 1-2 day delay.
Subscriptions: Shipping Included!
RETURNS: We do not accept returns. Nevertheless, we encourage all feedback on our coffee, and if an error occurs with your order, we want to know about it! Please contact us with your concerns at firstname.lastname@example.org and we will do our best to ensure you are satisfied.